Leadership

Humberto serves as the Chief Executive Officer at Opus. Joining in 2016 as the company's first hire, Humberto was instrumental in shaping the product's vision and driving its development. Under his leadership, Opus curated engineering, sales, marketing, and support teams while also establishing robust processes for sustainable growth. As the company evolved, Humberto transitioned to managing strategic alliances, further propelling innovation and enabling his team to surpass their objectives. Beyond his notable accomplishments at Opus, Humberto held the position of Chief Compliance Officer and International Business Specialist at a prominent Boston-based financial conglomerate. There, he orchestrated a remarkable growth trajectory, expanding the company from 7 retail locations in Massachusetts to a network of over 70 locations and authorized agents across six states, realizing 21 million ARR in just 4 years. Humberto was involved in two successful healthcare and technology exits and has served in advisory and consultancy roles at diverse technology enterprises.

Hector Fraginals is the Chief Technology Officer at Opus; with over 15 years of software architecture and development experience, including more than five years in the healthcare industry, Hector is intimately aware of the challenges behavioral health providers face when working with EHR programs.

As our CTO, Fraginals has been at the forefront of a groundbreaking initiative: the development of a cutting-edge EHR system from the ground up. Recognizing the critical dilemma faced by companies regarding EHRs, Hector elucidates Opus's mission: “bridging the gap between intuitive software and a feature-rich, fully customizable platform.”

To accomplish this ambitious goal, Fraginals, and his team have constructed a remarkably robust engine incorporating state-of-the-art technologies. The resulting EHR system possesses a dual nature, combining exceptional intuitiveness with unparalleled dynamism. It offers a wide array of customizable workflows, documentation options, reports, and notes, empowering users to tailor the system to their specific requirements. Opus further distinguishes itself through a seamless and powerful user experience adaptable to the needs of both small-scale and large-scale clients.

Adi Tiwari is the Client Services Director at Opus. He studied hospitality and business management at Miami-Dade College and holds a multitude of technical certificates. Armed with years of experience in managing the quality of EHRs, Adi is intimately aware of the challenges behavioral health providers face when working with EHR programs. Adi’s years of leadership as our Director of Client Services have allowed us to implement processes and procedures that ensure our clients are provided with the fastest, easiest, and most comprehensive onboarding experience any EHR has to offer. His teams manage and coordinate quality assurance, support, training, and implementation of our products.

“Training and onboardings are just 50% of our job” Adi explains, “The other 50% comes in the form of getting to know our client's business inside and out. We recognize that each organization we work with has a unique set of challenges and it's our goal to understand each one entirely. From state-level compliance regulations to even the most intricate of procedural workflows, our team has seen it all. By educating ourselves on our client’s workflows we can implement solutions that leverage all of the great features OPUS has to offer, and guarantee the best possible EHR experience for our clients.”

Janelle Hall is the Project Manager at Opus. She holds a degree in Business Marketing with minors in Computer Information Systems and Psychology from the University of Louisville. She is a Certified SAFe Scrum Master with years of experience in Healthcare IT at a Fortune 40 company. She has a background not only in project management but also in business systems analysis, user experience design, and data analytics. Janelle is adept at understanding business processes, technology, and customer-centric needs. She has a passion for continuous improvement of consumer experiences that deliver optimal customer value. She excels in communication, problem-solving, and critical thinking. In her spare time, she enjoys baking desserts, yoga, and traveling to experience diverse cultures.