Customer Relationship Management (CRM)

A CRM built for the behavioral health industry by behavioral health experts. Real-time visibility into the
metrics that matter with an integrated EHR + CRM system.

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Opus: An Integrated EHR/CRM System designed to meet the challenges of Behavioral Health facilities.

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Streamline Your Practice with Our Behavioral Health CRM

Running a behavioral health practice means juggling countless responsibilities, from managing patient care to handling administrative tasks. With Opus’s Behavioral Health Customer Relationship Management Platform, you can streamline operations, enhance patient engagement, and improve appointment attendance rates — all while making life easier for both clinicians and patients.

Learn more about our full-blown, highly customizable CRM which will manage and track of all your leads with a single sign-on.

Why Choose a Behavioral Health CRM?

Our CRM is specifically designed to meet the unique needs of behavioral health practices. By automating and optimizing key processes, your team can focus on what matters most: delivering exceptional care. Here’s how our CRM helps:

  • Engage Patients More Effectively: Build stronger connections with your patients through personalized reminders, automated communications, and easy-to-use patient portals.

  • Improve Appointment Attendance: Reduce no-shows with automated text, email, and phone reminders. Our CRM ensures patients never forget their scheduled sessions, leading to better outcomes and a more predictable schedule for your team.

  • Simplify Scheduling: Say goodbye to manual scheduling headaches. Our CRM automates appointment booking, follow-ups, and rescheduling, saving time for both your staff and patients.

 

The CRM Features That Matter Most

Enjoy easy access to the data you need in real-time, get an instant overview of admissions, outreach and
marketing performance and make more informed administrative decisions with a single sign-on.

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Our Integrated EHR/CRM Features

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    Admission Status
    Reminders
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    Admission Verification
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    Call Tracking
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    Preadmission Reporting
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    Real-time Admissions Intelligence
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    Inbound/Outbound Referral Source Tracking
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    Customized Admissions Workflows
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    Dashboards & Customizable Reports

Why Opus?

The unique integration of our EHR/CRM platforms is an industry game changer.

Built by behavioral health experts for behavioral health treatment centers

OPUS offers the industry-specific tools you need to solve your biggest CRM challenges, increase efficiency and maximize success at a fraction of the cost.

Single Sign-On

With a single sign-on, you have instant access to one integrated EHR and CRM system, providing clear visibility into the metrics that matter.

Bidirectional Flow of Information

Our uniquely integrated EHR + CRM system facilitates an automatic bidirectional flow of information, including client status and updates, which promotes complete visibility, efficiency and accountability.

Real-Time Built-In Dashboards with Customization Options

15 built-in dashboards and custom reporting designed to meet the needs of your treatment center to quickly generate the clinical, admissions, and marketing reports you need.